Though Sales people and Analysts need to report company information and advise clients quickly and efficiently on a daily basis, they often find that their client is unable to take a call.
Rather than leave critical - and possibly confidential - messages in voicemail, Voice Drop allows users to pre-record a number of messages and deliver the most relevant one into a client's voicemail as if it had been addressed individually.
Client Benefits:- Personalised messages
- Regular updates
- Consistency and quality of message delivery
- Time-saving and increased efficiency
- Preservation of personal client contact
- Provision of an automated back-up
- Traceability
- Open integration to CRM packages
- ROI measured in weeks
- User pre-records a series of messages at the start of the day
- User calls their daily client list
- On detection of voicemail, user initiates the selected recording including an optional personalized Introduction
- User seamlessly delivers the message to the client as if it had been spoken
- User drops out of the call and dials the next client number
- By continuing with their next call, Voice Drop users save considerable time repeating specific product information such as latest updates, transactions and portfolio changes. In addition, users can deliver several different messages concurrently, representing an efficient use of time
- From the client's perspective the message will appear to have been personally delivered
- Maintaining regular contact, by personalised voicemail or by phone, allows clients to respond to market opportunities with the latest information to hand
For further information please contact info@psgnetworks.com or visit our contact us page.
Voice Blast
Voice Blast contacts high profile clients to provide the latest information on market trading, prices and alerts when speed and effective communication are vital.
Benefits:- Rapid automated delivery
- Prioritised voicemail delivery
- Can provide real-time update of CRM systems
- Notification of message delivery
- Works across different time zones
- Available 24 hours a day, 365 days a year
- Multiple language support for global communication
- Comprehensive activity reports
- Traders and Analysts can record and deliver a personalised voice message to clients, either individually or as a larger group when it is not always feasible to speak to each one individually.
- Available as in-house system rather than as an off-site bureau service, information or alerts can be triggered internally, reducing external security issues.
- Integrates with internal CRM systems providing rapid, real-time feedback.
- Apart from providing the latest information at the click of a button, Voice Blast allows users to pre-select or prioritise the time and date of message delivery. This is invaluable for clients residing in different time zones and can ensure the timely delivery of the message.
- Voice Blast can be activated remotely across a PC network, from a telephone, via email or directly from the system console on a manual or timed basis.
- Voice Blast is suitable for delivering confidential financial information via multi-level security.
For further information on Voice Drop/Blast please call 08452 418777 or email info@psgnetworks.com or visit our contact us page.
